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January 19, 2014

OKC Thunder Achieves CX Excellence with Partners

by HoosOnBrand

Customer Experience Matters®

Last year, NBA’s Oklahoma City Thunder was one of the winners of Temkin Group’s Customer Experience Excellence Award. When Pete Winemiller, Senior Vice President, Guest Relations of the OKC Thunder heard of the victory, the first thing he asked was if they could get separate awards for each of their partners who help the team provide a wonderful fan experience.

Here’s a picture from the halftime ceremony at a recent game where the Thunder presented those awards to its partners:

2012 - Thunder Temkin Award Presentation Photo

Winemiller shared his perspective:

“Following-up as promised concerning the recent halftime presentation where the Thunder presented Temkin Group Customer Experience Excellence Awards to leadership from our Business Alliance Partners. This leadership group represents hundreds and hundreds of talented and skilled front-line team members who do A+ work caring for their Guests throughout the NBA season. Thank you again for recognizing the magnificent role our front-line team plays in making our organization successful.”

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