Fun is the primary ingredient in kitchen: NOLA School of Cooking experience
I had a great day in New Orleans this spring break enjoying original jazz music, artist galleries and, of course, the fantastic cuisine there! Most Creole and Cajun restaurants are boasting delicious food and wonderful service but only the New Orleans School of Cooking gave me the most impressive experience, which focus on customer experience management by integrating multiple business platforms and channels.
The special cooking school provides entertaining classes by teaching the basics of Louisiana cooking. When we stepped into the store ten minutes earlier for our class, the shop assistants warmly welcome us by providing sample Pralines and showing the cooking shop around, which made the waiting time not bored. Then class began, the chef teacher is really funny and the whole class is full of laughing. During the class chef had a really good interaction with class by tasting food and answering questions. After the class, all the customers flooded into the cooking shop, which carry a full line of Cajun and Creole products, cookbooks, spices, gift baskets, cookware as well as the most famous seasoning called Joe’s Stuff. Moreover they provide shipping service to any place around US.
I not a cooking lover but the experience made me fell into love with cooking because I found the most important ingredient: Fun. The NOCS integrates multiple channels: customers can reserve class and shopping online and require customized such as one by one teaching and special day for Valentines etc. They never hard sell product but turn the products into a kind of experience and enable customers to find fun during the process.
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