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February 14, 2013


Stress testing customers

by dablakely

Stress testing customers

Nivea took a new look at finding loyal and valuable customers by ambushing them with extreme stress in public situations.  Not sure how this will translate into a customer base, but it is sure to go viral quickly!

1 Comment Post a comment
  1. uvacustomervalue
    Feb 16 2013

    Thanks very much for your note. If possible, please add a few more details so readers have enough information to fully understand the key points.


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